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I’m trying, really trying, to greet each and every phone call with a hint of optimism.  It isn’t always easy to maintain, like during this thankfully brief gem from yesterday:

Man:  “Hello, I got your name from a neighbor who said you helped him sue his school district.”

Me:  “Sorry, that could not have been me.  I don’t do litigation.  Maybe I can help you by referring you to a colleague who specializes in that area?”

Man:  “No, thanks.  I not ready to sue them anyway.  My kid may pass this year.”

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LitaWrites

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